Engineering Management: Dealing with the Broken Window effect, understanding Resistance and Objections to Quality

The first broken window is the signal that no one cares, and so breaking more windows costs nothing. An essay on technical debt and bad habits.

🔐 This is a preview from my next booklet chapter. I read all feedback you send me. How does it apply to your situation? What challenges are you seeking help with overcoming?

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Photo by Ries Bosch on Unsplash

Your bar for quality is what your time’s influential leaders define it to be.

This level will change over time. A business has countless ways to change how you work and what your focus is. A defined, written down level of desired quality follows your way of work.

Change

Bugs, low well being and morale and low employee retention will signal stakeholders to request change to increase quality.

Lack of progress, perfectionism, lack of transparency and process burden will signal stakeholders to request change to lower quality.

However, take heed of resistance when the request for change is neglected.